NHTSA Complaint #11481981 — 2019 MAZDA CX-9
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11481981 |
| Vehicle | 2019 MAZDA CX-9 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IA |
Consumer Description
2019 Mazda CX-9 GT Infotainment Screen is spidering / cracking in the upper right-hand corner making it difficult to see information on the screen. This appears to be an ongoing problem with the design / components of the infotainment screen. I note a May 2020 TSB / Dealer Notification campaign which extended the warranty coverage period to 7 years for this exact same issue in 2016-2017 model year CX-9s. The 2019 model year cars have the exact same problem and Mazda is not covering the issue.
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