NHTSA Complaint #11481936 — 2018 HONDA PILOT

The automatic engine stop-start feature of the car is having serious issues, the car engine shuts off automatically after stopping the car at stop signs/red lights etc and does not restart automatically after releasing the brake. This has been an intermittent issue and has happened noticeable number of times till now. When the system does not restart its asks to pull over without having engine turned on which is conflicting message. I have spoke to the dealership and they say there is no known issues with the system which says otherwise based on my research multiple customers are facing this issue. Though not a huge safety risk, unable to start a car in busy intersection induces some amount of safety hazard.