NHTSA Complaint #11481924 — 2018 VOLKSWAGEN TIGUAN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11481924 |
| Vehicle | 2018 VOLKSWAGEN TIGUAN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I took the vehicle in to the local dealership for an oil change and after the oil change was completed, I drove about 10 miles before the engine seemed to lose power an misfile. The "Check Engine" light started flashing before it turned solid. I called the dealership and they asked me to bring the vehicle back. After scanning the vehicle OBD information, per the dealership invoice, it returned the following codes: 1. P0343001 (Camshaft Pos. Sensor Circ. High Input) 2. P0300001 (Random/Multiple Cylinder Misfire Detected) Eventually, they contacted VW and were asked to drain the oil, in which they found metal particles. VW then requested them to tear down the engine at which they noticed "excessive amounts of metal on bottom of oil pan". Upon reporting back to VW, dealership was asked to replace "long block with turbo assembly due to metal contamination". My understanding is that the entire engine has been replaced along with the turbocharger. Car was at dealership for 59 days total.
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