NHTSA Complaint #11481833 — 2018 FORD EXPLORER ENGINE

Complaint Details

ODI Number	11481833
Vehicle	2018 FORD EXPLORER
Component	ENGINE
Date of Incident	August 13, 2022
Date Filed	August 29, 2022
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

The contact owns a 2018 Ford Explorer. The contact stated that while her husband was driving 55 MPH, he heard an abnormal sound coming from the vehicle. Her husband pulled over and upon inspection, her husband saw fluid leaking from the vehicle. The vehicle was towed to the residence where the dealer was notified and instructed him to tow the vehicle to the dealer for an inspection. The dealer diagnosed the vehicle with a defective water pump. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.

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