NHTSA Complaint #11481660 — 2021 TESLA MODEL Y FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Complaint Details

ODI Number	11481660
Vehicle	2021 TESLA MODEL Y
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	August 28, 2022
Date Filed	August 28, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had numerous instances of abrupt automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 episodes, in just a couple of hours. This is typical. Several of the phantom braking episodes occurred with vehicles tailgating me. This is a grave safety issue and requires immediate attention. My Tesla Model Y has been to the Tesla service center over 4 times regarding this problem without resolution. They say phantom braking is a software issue and only the engineers can fix it. I was assured soon after delivery that the software would be updated quickly, and it would fix the problem. The issue still exists. I am very disappointed with the vehicle and fear for my safety. Please require Tesla to remedy this very serious safety issue immediately.

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