NHTSA Complaint #11481618 — 2015 MERCEDES BENZ B-CLASS ELECTRIC POWER TRAIN

Complaint Details

ODI Number	11481618
Vehicle	2015 MERCEDES BENZ B-CLASS ELECTRIC
Component	POWER TRAIN
Date of Incident	August 28, 2022
Date Filed	August 28, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

Vehicle stopped suddenly and would not restart. Needs a new $17k drive unit and is out of warranty. Drive unit failed due to faulty design where coolant contaminated the electric motor. Vehicle only has 40k miles. The drive unit was built by Tesla for Mercedes. Tesla also built the same unit for Toyota for the electric Rav4. Toyota recalled their units free of charge for customers. Mercedes is aware of this issue and refuses to extend the warranty or recall the roughly 4000 B250E cars that they sold in the USA from 2014-2017.

Related Complaints for the 2015 MERCEDES BENZ B-CLASS ELECTRIC

Other POWER TRAIN Complaints

#11599546 — July 6, 2024 — MERCEDES DEALER NOTES : 07/19/2022 CLIENT STATES STEERING IS STIFF. STARTED ABOUT 1 TO 2 MONTHS AGO AND WOULD SHOW UP...

#11503744 — January 26, 2023 — Occasionally the car will lurch forward when coming to a stop. As you come to a stop it tries to propel the car forwa...

#11281313 — November 20, 2019 — THIS MB MODEL HAS AN ELECTRIC MOTOR THAT FAILS AT AROUND 35000 TO 40000 MILES, AND MAKES THE VEHICLE TO STOP SUDDENLY...

#10854506 — April 8, 2016 — CAR STALLED WHILE GOING ON EXPRESSWAY AT 30 MPH. COMPLETE LOSS OF POWER. HAD TO PULL OVER AND POWER OFF THE CAR. REST...

#10783052 — October 17, 2015 — WHILE THE CAR WAS IN MOTION, THE ENGINE HAS SWITCHES OFF AND THE CAR GOES IN NEUTRAL. THIS HAS HAPPENED ALREADY 3 TIM...

Recent Complaints for the 2015 MERCEDES BENZ B-CLASS ELECTRIC

#11599546 — STEERING — July 6, 2024 — MERCEDES DEALER NOTES : 07/19/2022 CLIENT STATES STEERING IS STIFF. STARTED ABOUT 1 TO 2 MONTHS AGO AND WOULD SHOW UP...

#11599546 — UNKNOWN OR OTHER — July 6, 2024 — MERCEDES DEALER NOTES : 07/19/2022 CLIENT STATES STEERING IS STIFF. STARTED ABOUT 1 TO 2 MONTHS AGO AND WOULD SHOW UP...

#11520040 — ELECTRICAL SYSTEM — May 2, 2023 — The electric motor was leaking coolant and needs to be replaced. I have read countless accounts that this is a known ...

#11520040 — FUEL/PROPULSION SYSTEM — May 2, 2023 — The electric motor was leaking coolant and needs to be replaced. I have read countless accounts that this is a known ...

#11500606 — ENGINE — January 7, 2023 — Failure of seals and or bearings in the electric motor causing coolant to leak into the electric motor, creating an i...