NHTSA Complaint #11481424 — 2015 KIA OPTIMA

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11481424
Vehicle 2015 KIA OPTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

On January 12, 2022 I was informed by Danbury KIA (Danbury, CT) that my 2015 KIA Optima required a recall engine replacement. I left the vehicle with the dealer and the repair was completed on Jan 31, 2022. I picked up the car on February 1, 2022 and on February 3, 2022 the car was destroyed by an engine fire. My insurance company deemed the car a total loss and compensated me for the market value of the car. At the time the car was completely paid off and I was still in excellent condition. I had no reason to trade for a newer model - especially with the new engine. After the insurance payoff I still needed to finance $25000 for the purchase of a comparable replacement vehicle. To date neither the dealer nor the KIA corporation have contacted me or made any attempt to address my loss.

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