NHTSA Complaint #11481383 — 2015 KIA FORTE

The contact owns a 2015 Kia Forte. The contact stated while the vehicle was parked, she checked the fluids and noticed that the oil was unexpectedly low. The vehicle was then taken to the dealer where the battery was recharged; however, a diagnostic test was undetermined. The contact then stated that without warning, the engine started to require an excessive amount of oil. The vehicle was then taken to the dealer where it was diagnosed and determined that the engine had consumed 3.5 to 4 quarts of oil per 1,000 miles driven. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000. The consumer is reiterating the request for a engine replacement at no cost. Further stating the engine had multiple issues which includes failing to start, white smoke coming from the tailpipe of the vehicle, and extreme oil consumption. The consumer is requesting the dealer perform repairs to the vehicle stated in the recall at no expense to the owner.