NHTSA Complaint #11481381 — 2018 FORD EXPLORER
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION issue reported to NHTSA
Complaint Details
| ODI Number | 11481381 |
| Vehicle | 2018 FORD EXPLORER |
| Component | ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION |
| Date of Incident | |
| Date Filed | |
| Mileage | 74,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The contact owns a 2018 Ford Explorer. The contact stated that the low fuel warning light illuminated on the instrument panel and the vehicle was overheating. The vehicle was taken to an independent mechanic who added oil in the vehicle and stated that the water pump needed to be replaced. The mechanic also mentioned an issue with the coolant however, the contact could not recall what was stated. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and referred the contact to the NHTSA Hotline. The approximate failure mileage was 74,000.
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