NHTSA Complaint #11481322 — 2013 FORD EXPEDITION

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11481322
Vehicle 2013 FORD EXPEDITION
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Lug Nuts cannot be removed due to defective design. Impossible to properly maintain tires or to remove wheel in case of roadside emergency. Each wheel has 6 lug nuts that must ALL work properly together. All 24 of my lug nuts had to be forcibly removed/replaced in order to perform tire maintenance and to be proactive against the safety risk of malfunction while being operated on the road. Ford has never made me aware of this issue. Krause Ford in Woodstock Georgia inspected the lug nuts and recommended replacement at my expense due Ford Corporate not recognizing this as a problem with their product. Tire/wheel maintenance is an important safety issue.

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