NHTSA Complaint #11481285 — 2015 JEEP CHEROKEE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11481285
Vehicle 2015 JEEP CHEROKEE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The parking brake module failed. It caused the vehicle to violently be slammed into a stop by the electronic parking brakes engaging on their own. This primarily happened anytime the vehicle was put into park, or came to a complete stop. The parking brake is then unable to be released. When revving the engine in drive or reverse the parking brake stays engaged. Randomly did it only work properly and disengage, leading to the car being inoperable due to the possibility of being stuck in traffic or on a major roadway should the car get stuck with the parking brake engaged. This could also lead to a stall of the engine as well as that dangerous situation. The safety of myself and others are at risk with this issue. The problem has been confirmed by the dealer to be a failure to the parking brake module. The part is on backorder with a lead time or several weeks, and over 150 plus parts on backorder when I attempted to find and order this part. This is a common issue for the Jeep Cherokee. There were no warning lights prior to the failure, only a message for "parking brake service" with warning lights after the parking brake was unable to be disengaged.

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