NHTSA Complaint #11481284 — 2013 FORD F-150

The contact owns a 2013 Ford F-150. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V433000 (Power Train). While driving 60 MPH, the vehicle inadvertently decelerated to 0-MPH without warning. The contact stated that there was an abnormal knocking sound coming from the engine. The contact was able to pull over safety and had the vehicle towed to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was taken to another dealer for a second diagnostic test. The contact was informed that the valve spring in the engine needed to be replaced. The vehicle was repaired. The contact was unable to reach a representative at the manufacturer. The failure mileage was 122,000.