NHTSA Complaint #11481223 — 2018 JAYCO TRAVEL TRAILER EAGLE

The contact owns a 2018 Jayco Eagle RV. The contact stated while he was outside of the RV, he heard an abnormally loud sound. The contact stated that he did not see a fire nor smoke. The contact stated when he entered the RV and noticed that the glass above the stove was broken. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V685000 (Equipment) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was unknown.