NHTSA Complaint #11481010 — 2019 CHEVROLET SILVERADO 2500

The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the service engine message was displayed. The vehicle was taken to the local dealer where it was diagnosed and determined that the Oxygen (O2) sensor needed to be reset. The vehicle was not repaired. The contact stated that while driving at various speeds, the service engine message was displayed. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the O2 sensor. The vehicle was taken back to the local dealer who informed him that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 71, 000.