NHTSA Complaint #11480981 — 2015 JEEP GRAND CHEROKEE

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11480981
Vehicle	2015 JEEP GRAND CHEROKEE
Component	AIR BAGS
Date of Incident	August 20, 2022
Date Filed	August 24, 2022
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The contact owns a 2015 Jeep Grand Cherokee. The contact stated upon raising the front driver's side headrest, it deployed inadvertently. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the front driver's side headrest needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 87,000. The VIN was not available.

Related Complaints for the 2015 JEEP GRAND CHEROKEE

Other AIR BAGS Complaints

#11711650 — January 17, 2026 — After a rear end hit by another car the red alert/caution light for the airbag system on the front electric dashboard...

#11709886 — January 9, 2026 — Jeep constantly leaks oil and overheats even after replacing the water pump, radiator and thermostat. The airbag ligh...

#11693541 — October 15, 2025 — I was driving my car going 30-35mph when all of a sudden my driver's side headrest popped me in the back of my head a...

#11685289 — September 5, 2025 — Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me...

#11683555 — August 28, 2025 — While driving down the highway the passenger seat headrest airbag deployed. Causing it to hit the back of my head wit...

Recent Complaints for the 2015 JEEP GRAND CHEROKEE

#11719719 — SEATS — February 22, 2026 — The drivers headrest randomly “popped” from the fixture smacking me in the back of the head hard enough to almost cau...

#11718778 — ELECTRICAL SYSTEM — February 18, 2026 — The contact owns a 2015 Jeep Grand Cherokee. The contact stated the infotainment system turned off intermittently whi...

#11718398 — POWER TRAIN — February 17, 2026 — Rocker arm bearings went bad, need to replace all rockers and perhaps a cam or 2, this is know as the Penstar tick du...

#11718184 — ELECTRICAL SYSTEM — February 16, 2026 — Had to have repairs done after two weeks of purchase of vehicle for recall for vehicle losing power when picking up s...

#11718184 — ENGINE — February 16, 2026 — Had to have repairs done after two weeks of purchase of vehicle for recall for vehicle losing power when picking up s...