NHTSA Complaint #11480776 — 2016 HYUNDAI SONATA
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11480776 |
| Vehicle | 2016 HYUNDAI SONATA |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
2016 Sonata panoramic sunroof wind defector. The wind deflector separated in 2020 and was repaired under warranty by Hunter Hyundai in Fletcher North Carolina. This issue is a design and manufacturing issue. The wind deflector is under spring tension when the sunroof is open and is attached to the body with glue at three points: center, left and right. Because I was skeptical that the fix would work I hesitated to open the panoramic sunroof which was a $1,000 option. With the sunroof open and the wind deflector popped up if it detaches it's difficult or impossible to close the sunroof. This is way it's a safety issue. the sunroof can be opened during driving and once open attempts to close while driving may lead to single or multiple car collision. In my case I opened the sunroof in the garage to see if the deflector was still attached. It separated at the center and passenger side. i was able to close the sunroof but had to hold down the deflector while closing the sunroof. risky business. the hyundai dealer would not fix the defect under the original repair warranty as it was done in May 2020. The recall (152) in 2016 was closed. The cost to repair is $355 and it may happen again. This is a design and manufacturing defect that should be repaired free of charge. I called Hyundai customer service and have a case number: 202112366.
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