NHTSA Complaint #11480749 — 2016 KIA SORENTO ENGINE

Complaint Details

ODI Number	11480749
Vehicle	2016 KIA SORENTO
Component	ENGINE
Date of Incident	August 18, 2021
Date Filed	August 23, 2022
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 55 MPH, the vehicle lost power and decelerated to 25 MPH. The contact stated no warning light was illuminated. The contact pulled off to the side of the road and turned off the vehicle and was unable to restart the vehicle. The vehicle was towed to an independent mechanic. The independent mechanic diagnosed the vehicle and determined that the oil level had dropped to a very low level and that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 81,000.

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