NHTSA Complaint #11480026 — 2010 MERCURY MILAN

I drove my Mercury Milan to a store a few blocks from my house and when I tried to drive home, I couldn't get the steering to turn. I turned my car off and tried again and same thing. I waited a while longer, tried again, and was able to turn it. I thought it was just a fluke. A couple days later the same thing happened and a message "Power Steering Assist Fault" appeared. My husband and I then took it to our local independent mechanic. He had to replace the steering rack and pinion. He said Ford has a recall for the 2011 Milan for this same problem but not for the 2010. I do quite a bit of interstate driving and am thankful it didn't go out while I was driving at a high rate of speed or it could have been a major safety concern (as it has been for others apparently).