NHTSA Complaint #11479964 — 2015 GMC TERRAIN

The contact owns a 2015 GMC Terrain. The contact stated that the high beam headlights would operate independently. The contact stated no warning light was illuminated. The contact stated that she was stopped by oncoming drivers and informed that the high beams were flashing while driving. The contact took the vehicle to the local dealer who was unable to duplicate the failure. The vehicle was not repaired but continued to experience the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact also found NHTSA Campaign Number: 22V165000 (Visibility) associated with her VIN. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 2,000.