NHTSA Complaint #11479794 — 2021 MERCEDES-BENZ AMG CLS53
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING issue reported to NHTSA
Complaint Details
| ODI Number | 11479794 |
| Vehicle | 2021 MERCEDES-BENZ AMG CLS53 |
| Component | ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING |
| Date of Incident | |
| Date Filed | |
| Mileage | 6,890 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The contact owns a 2021 Mercedes-Benz AMG CLS53. The contact stated that she drove the vehicle for two seconds when the active brake assist inadvertently engaged without warning. The failure occurred on numerous occasions. Additionally, the contact stated that the screen interactive system failed to properly operate, and without warning the screen illuminated then failed on numerous occasions. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that she manually disengaged the active brake assist to prevent future accidents. The manufacturer was notified of the failure but no further assistance was provided. The failure mileage was approximately 6,890