NHTSA Complaint #11479388 — 2017 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11479388
Vehicle 2017 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

It’s has taken 15,279 miles, 8 months, 8 oil consumption tests, a shitty service provider, service provider minions doing his job, worried everyday driving around my car that the engine would fail, set on fire or the engine would sputter and die on the freeway; to today being told they would have my vehicle 4-6 hours to do a complete engine walk through. Thank god I hadn’t left the lot 45 minutes after dropping off my vehicle getting called and told they will need my vehicle for 12 hours!!! I asked to see the higher up manager today; (who didn’t haven time to show his face) but could clearly get me a brand new 2022 Hyundai Tucson with 4600 miles on it for rental. Hyundai do better! I’ve played the game, now it’s time to fix my vehicle that is your duty under the 100k miles power train warranty. I have personally noted each event since March 2nd when I realized this was going south

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