NHTSA Complaint #11479219 — 2016 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11479219
Vehicle	2016 TESLA MODEL S
Component	SUSPENSION
Date of Incident	August 8, 2022
Date Filed	August 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Drivers side fore links broke under warranty. Per Tesla Service bulletin SB-17-31-001 filed February 17, 2017 for automobiles manufactured between January 19 and May 25, 2016, if one of the fore links break both should be replaced. Per the attached invoice and scree shots, Teslas service center in Raleigh is refusing to follow the bulletin citing that the vehicles ein is not eligible but showing no proof. Attached is an email from that shows the car finished manufacturing on May 8,2016. I'm requesting Tesla to follow their service bulletin and include replacing the passenger side fore link as part of their warranty service.

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