NHTSA Complaint #11479091 — 2019 CHRYSLER PACIFICA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11479091
Vehicle	2019 CHRYSLER PACIFICA
Component	UNKNOWN OR OTHER
Date of Incident	August 12, 2022
Date Filed	August 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

When I left work tonight, my backup camera got stuck on my screen. I couldn't clear it off. It stayed on even while driving. I had no access to the UConnect system at all. The radio power button wouldn't even work. I tried turning the car off an back on. The problem continued. Once I finally got home, I turned the car off for about 30 minutes and restarted it. The problem was then resolved. I'm worried it will happen again though. After researching, I saw that there were reports of this happening a few years ago, but apparently my VIN was not included in that recall.

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