NHTSA Complaint #11479037 — 2015 CADILLAC ESCALADE

The contact owns a 2015 Cadillac Escalade. The contact stated while driving at 65 MPH, the vehicle started shuddering and decelerating independently. The contact exited the highway and was able to drive to an independent mechanic. The independent mechanic diagnosed that there had been a misfire on cylinder number three (3). The vehicle was not repaired. The vehicle was towed to another independent mechanic that was closer to her residence. The independent mechanic diagnosed that cylinders one (1) and number three (3) were misfiring, had lost compression and needed to be replaced. The vehicle had not been repaired. Upon investigating the failure online, the contact became aware of Chevrolet Technical Service Bulletin Number: 15-06-01-002F (Engine Misfire/Tick Noise), which she associated with the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 113,000.