NHTSA Complaint #11695020 — 2015 CADILLAC ESCALADE

Odometer Fraud. The contact purchased a 2015 Cadillac Escalade. At the time of purchase and registration, it was discovered that there was a mileage discrepancy. The mileage was 172,400; however, the contact researched the Carfax Report the following day and discovered that the mileage was 243,000 and was updated 10 days before the date of purchase. The vehicle was a dealer sale. The contact stated that the dealer was made aware of the issue; however, the dealer stated that the manager was out of the country and would reach out to the contact when he returned. The contact had not received a call back. The contact stated that due to the mileage discrepancy, the dealer refused to service the vehicle for several unknown issues.