NHTSA Complaint #11478941 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated while attempting to park the vehicle, the gear shifter became stuck in the sport (S) position and the vehicle began to roll backward. The contact was able to move the gear shifter into park (P) position but the vehicle would not turn off and the message "Shift to Park" was displayed. The local dealer was contacted and informed that the parts for the recall repair of NHTSA Campaign Number: 22V413000 (Power Train) were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 117,000.