NHTSA Complaint #11478888 — 2017 KIA SOUL EV ELECTRICAL SYSTEM

Complaint Details

ODI Number	11478888
Vehicle	2017 KIA SOUL EV
Component	ELECTRICAL SYSTEM
Date of Incident	August 9, 2022
Date Filed	August 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Power failure going high speed decreasing from 45mph. Had disengaged cruise control and attempted to change lanes and prepare to turn at intersection after exiting off highway. Also happened a week prior in town in neighborhood. No cruise control was involved and going low speed under 35mph. Had to shut power off completely to re-start EV. Previously had dealer run diagnostics following first incident. Recall gradual power loss incidents past four months but was uncertain what was cause.

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Recent Complaints for the 2017 KIA SOUL EV

#11606165 — ENGINE — August 2, 2024 — When I apply brake the vehicle doesn’t stop it jumps out (as if someone has crashed hitting the rear of the vehicle) ...

#11606165 — SERVICE BRAKES — August 2, 2024 — When I apply brake the vehicle doesn’t stop it jumps out (as if someone has crashed hitting the rear of the vehicle) ...

#11588840 — ENGINE — May 15, 2024 — The contact owns a 2017 Kia Soul EV. The contact stated that while driving at an undisclosed speed, there was an abno...

#11585421 — VISIBILITY/WIPER — April 26, 2024 — Driving down open road with no vehicles in front or back when suddenly the rear window made a huge bang. It was rain...

#11570798 — SERVICE BRAKES — February 8, 2024 — Application of the brakes causes complete vehicle shutdown along with message to check electrical system. Brakes appe...