NHTSA Complaint #11478869 — 2018 FORD ESCAPE

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undetermined speed, there was abnormal rumbling noise detected when shifting. The engine warning light was illuminated. The contact received notification of NHTSA Campaign Number:22V413000 (Power Train). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 55,000.