NHTSA Complaint #11478868 — 2019 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11478868
Vehicle 2019 RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 76,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The contact owns a 2019 Ram 1500. The contact stated while making a left turn, the warning message illuminated on the instrument panel stating to " Place vehicle in Park and place it back into Driver" and placed itself into neutral. The contact shifted the vehicle to park and shifted it back to the drive position and the vehicle operated normally. The vehicle was taken to the dealer for diagnosis, and they replaced the shifter assembly, but the failure persisted. The vehicle was taken back to the dealer, and they stated that PCM and TCM were updated, but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 76,000.

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