NHTSA Complaint #11478751 — 2017 CHRYSLER PACIFICA

I was driving on the highway when my vehicle began to shake and became undriveable. Before this incident I had brought the vehicle to the mechanic for a check engine light showing that there was a misfire and coils needed to be replaced. The coils and spark plugs were replaced but on this day the misfire caused the van to shake on the highway before becoming undriveable. I could not pull over and was left in the middle of the highway unable to drive my vehicle. This created a huge safety hazard as cars were driving by at 55mph and I could not pull over to the shoulder then had to wait for a tow truck. I then had this problem fixed for the 3rd time when on my way home from work today 8/11/22 the van once again began shaking, check engine light came on and misfiring, luckily this time it was as I pulled into my driveway. There was no warning, the check engine light appeared as the van began to shake right before stopping and locking up. This problem has been confirmed with a dealer. The dealer said the issue was the first mechanic used “after market parts” however when I spent the extra money to have the “factory” parts put in by the dealer, the problem also occurred. So I spent additional money to have the same result.