NHTSA Complaint #11478750 — 2012 VOLKSWAGEN PASSAT
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE issue reported to NHTSA
Complaint Details
| ODI Number | 11478750 |
| Vehicle | 2012 VOLKSWAGEN PASSAT |
| Component | AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
This car has had the clock spring recall fixed a few years ago. The replaced part has since failed (confirmed by the same dealership that replaced it). Dealership indicates this is a free warranty repair but Volkswagen has had this part on backorder for 3 months now since I've had it looked at. How are they getting away with a recall part on backorder for such an extended period of time?
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