NHTSA Complaint #11478636 — 2014 HONDA CR-V

The engine had been having an oil consumption issue. I was back and forth with Honda who kept pushing me around. Filed complaints there as well. The first I was ever notified there was a problem is when I brought my car in for service and was told the oil was barely present. Was notified by the mechanic this is a known issue that should be reported. I reported and nothing was really done. They would bring me in for an oil change, I would come back and they would somehow "forget" to document I returned. Was told not to add oil and my car stalled and I crashed into a parking lot with my child in the back seat on a busy street. Nothing was done to help me with the issue. I brought in every single oil change I had ever had on the vehicle and I was told I was not doing the routine maintenance even though I had proof. This is a huge concern for safety as me or my child could have been injured and Honda did nothing to help or even attempt to help with the concern.