NHTSA Complaint #11478619 — 2022 FORD F-450 SD

Ford has a "Customer Satisfaction" program in place (21M05) because the tailgate of the F450 can unintentionally come down. These vehicles are designed for hauling and towing, not just driving around town. As such, when the tailgate comes down, the payload could fall out and cause an accident. Also, what is being towed could be significantly damaged. In my case, I tow a large, custom 5th wheel. If I turn with the tailgate down, it's going to create a significant amount of damage and cause debris to scatter on the roadway, creating a hazard for other vehicles. I am troubled that this problem is not a safety recall. Ford is only fixing the problem AFTER an incident has occurred.