NHTSA Complaint #11677483 — 2022 FORD F-450 SD
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA
Complaint Details
| ODI Number | 11677483 |
| Vehicle | 2022 FORD F-450 SD |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Date of Incident | |
| Date Filed | |
| Mileage | 12,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
The contact owns a 2022 Ford F-450 SD. The contact stated that while reversing, the rearview camera image was black and frozen. Additionally, the contact stated that the infotainment system failed to display an image of all the cameras as needed. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a software malfunction. The contact was advised to wait for the over-the-air software updates to be performed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,500.
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