NHTSA Complaint #11478599 — 2021 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11478599
Vehicle 2021 JEEP WRANGLER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I have just over 27k miles on my jeep. It is a family vehicle and stays on road only. I noticed this last weekend that it is starting to suffer from the classic Jeep "death wobble" when driving on the highway under certain circumstances. Classic "higher speed" "possibly turn on a highway" and maybe the bumps of a bad road or a bridge transition and the front end shimmy's nearly uncontrollably. Was on the way to the dealership to get an oil change already. Asked them about it, he said it'd be nearly a month to get it diagnosed. Did some research, apparently this is an ongoing issue that is getting reported to Chrysler and the NHTSA already with possible "fixes" being replacement dampeners or a new steering box. I don't know what Chrysler will do at this time as the diagnosis date is in the future but... a replacement dampener seems to only bandaid the issue. The real issue is some other fault that wears the dampener down early. Replacing it or upgrading it only hides the fault. I believe they are making progress with the idea that the aluminum steering box stretches and needs to be steel but can't say 100%. What I do know is it's scary as hell when it happens and given that the jeep is already prone to a short wheelbase and higher center of gravity, any high speed steering uncontrollability should be considered critical and not "slowly looked at".

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