NHTSA Complaint #11478218 — 2022 BUICK ENCORE GX

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11478218
Vehicle 2022 BUICK ENCORE GX
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Purchased my 2022 Buick Encore GX from Alexander Buick, Oxnard CA. on July 14th, 2022. On August 4th, 2022 (3 weeks and 273 miles later) was driving in the fast lane of major freeway 101 in Southern Ca.. Without any warning the car died. How I made it across two lanes to my right to get off the freeway without a seconds notice to the many cars and semis behind me I was able to veer a dead car to the side of the road with no accidents and no loss of life (mine.) Car was towed to dealer and just informed this morning that it is a faulty high pressure fuel pump. Online I have seen that this is an issue with GM. I do not feel the dealer is in any way responsible as the car only had 6 miles on it when I drove it off the lot. Dealer called and will fix fuel pump. I am afraid to accept this car and will never feel safe in it but I do not know at this point my full rights or recourse.

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