NHTSA Complaint #11478184 — 2004 TOYOTA 4RUNNER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11478184
Vehicle 2004 TOYOTA 4RUNNER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The frame of my 2004 Toyota 4Runner, which is manufactured by Dana Holding Corporation, is the primary support structure of my vehicle, to which every piece is attached. It is the main protection against injury in a car accident. The excessive rust corrosion of the frame on my Toyota 4Runner greatly hinders the safety, crash-worthiness, and stability of my automobile, as transmission mounts, essential suspension components, and engine mounts are attached to it. Consequently, as it becomes affected by rust, it is significantly more prone to failing to protect me, the driver, in a car accident, and, furthermore, it can also cause serious accidents in and of itself. Depending on the gravity of the impact, not only myself but my passengers (my young children) can experience a wide range of injuries and even death. Because the excessive rusting of the undercarriage of my Toyota 4Runners can cause plenty of vehicle components to fail, there can be multiple causes for an accident. The following are the most common injuries people sustain after a car accident: traumatic brain injuries severe whiplash fractured bones lacerations spinal cord damages paralysis loss of limbs permanent scarring concussions internal bleeding head injuries face injuries compound fractures soft tissue damage back injuries dislocated bones knee injuries shoulder injuries herniated disc psychological injuries Unlike in the case of other models of your vehicles, Toyota Motor Corporation refused to address the problem of 4Runners. Interestingly, your company faced a previous lawsuit in 2016 concerning the same rusting problem in the Tacomas, Sequoias, and Tundras, and it was settled for $3.4 billion in 2020. Nonetheless, your company did not admit it manufactured defective vehicles. According to documentation, Toyota Motor Corporation had been aware of the issue of premature rusting of the undercarriage of their 4Runners for a long time but continued to manufacture and sell defective vehicles.

Related Complaints for the 2004 TOYOTA 4RUNNER

Other STRUCTURE:BODY Complaints

#11707650 What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11679499 2004 Toyota 4Runner SR5 - Frame rust: currently not drivable due to complete breakage from the rust. Driving 2 hours ...
#11669616 Frame rust. Huge problems on the 4th gen 4runners. Can't believe there's not a recall on this issue.
#11645055 The undercarriage is full of rust that the repair shop will not test drive or fix due to the issue. No warnings.
#11641362 Extensive frame rust to the point of structural failure. Cannot support weight or force.

Recent Complaints for the 2004 TOYOTA 4RUNNER

#11707650 AIR BAGS What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11707650 SUSPENSION What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11684174 UNKNOWN OR OTHER The body frame on this vehicle is almost completely rushed out. I don’t know what to do. If I should have the frame r...
#11683937 STRUCTURE:FRAME AND MEMBERS The contact owns a 2004 Toyota 4Runner. The contact stated that while the vehicle was in for service, the independent...
#11681545 STRUCTURE The contact owns a 2004 Toyota 4-Runner. The contact stated that the frame was severely rusted. The vehicle was not d...
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