NHTSA Complaint #11478120 — 2016 DODGE JOURNEY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11478120
Vehicle	2016 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	August 8, 2022
Date Filed	August 8, 2022
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The engine/powertrain occasionally does not accelerate on the freeway causing us to backup traffic. This happens randomly and will eventually cause a major accident. I have contacted dodge but they want me to leave my car for 6 weeks with no loaner I am a single mother that is not possible. The car is under bumper to bumper coverage but they still wont fix the issue! Also my heated seats are stuck on high and often smell like they are going to catch fire! Again dodge wont help!

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