NHTSA Complaint #11478113 — 2011 FORD F-150

The contact owns a 2011 Ford F-150. The contact stated that whenever the vehicle was shifted into reverse, the vehicle would not respond. The contact took the vehicle to a certified mechanic who diagnosed that the transmission failed and needed to be repaired. The contact called the dealer who confirmed that the VIN was not included in NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting). The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 139,465.