NHTSA Complaint #11477956 — 2017 AUDI Q7

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11477956
Vehicle	2017 AUDI Q7
Component	SUSPENSION
Date of Incident	August 6, 2022
Date Filed	August 6, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

My SUV has 40073 miles. During a dealer inspection it was found that its rear passenger side coil spring broken and damaged upper-lower spring mounts. It is going to cost about $2000. Also did some internet search that this has happened to others. The SUV being at lower mileage, I feel that this part is defective and safety issue, and Audi should correct the situation. http://x4con.xtime.com/mediamicrosite/?&webKey=hoffmanaudieasth&bx=461062&bx1=461062&token=t34KOydJ1vr_1ARLXX

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Other SUSPENSION Complaints

#11685457 — September 6, 2025 — Rear passenger spring coil broke at around 82000 miles (8 years 9 months old) on the vehicle.

#11684607 — September 2, 2025 — The coil isolated started deteriorating causing stress to the coil. This stress has caused my coil to crack and need ...

#11672229 — July 9, 2025 — About two years ago I was driving down my recently paved street, and a loud bang shocked me. I thought something had...

#11659930 — May 9, 2025 — Rear springs are broken. Safety concern car is unstable when driving. Shakes and difficulty controlling at higher sp...

#11655258 — April 17, 2025 — found broken rear shock springs during tire rotation. This is dangerous. Low Quality parts from Audi.

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