NHTSA Complaint #11477927 — 2018 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11477927
Vehicle 2018 JEEP COMPASS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I have a 2018 Jeep Compass with 22k miles. The touch screen panel is delaminating, it started in June at the top of the screen and has already moved almost halfway down the screen. It’s causing “ghost touches”. The radio station changes on its own, the thermostat and seat heaters are turning off and on. It’s distracting while driving. The headlights intermittently stopped working about a month ago, one headlamp will work, the other won’t, then they will alternate, then neither will work. I normally keep the headlights on auto. I switched the dial to every setting, tried engaging high beams and nothing. I tried power cycling the car and no change. At one point no lights would come on, fog, parking or running lights. I had to drive home on the highway and backroads with no lights at night. I don’t know if the lights are going to work when I have to drive at night. I can’t see the roads in poorly lit areas, other cars can’t see me and when they do they flash their high beams at me which is distracting. It took me a month to get an appointment with the dealer but they were unable to look at my car the day of service due to staffing issues. I had to reschedule for another day another 2 weeks away. I feel like this is an accident waiting to happen. Overall the Jeep has always had bugs, but nothing like the screen and headlights.

Related Complaints for the 2018 JEEP COMPASS

Other ELECTRICAL SYSTEM Complaints

#11713725 My car has the start/stop when it turns off when your idle, well sometimes when you release the brake to go it will h...
#11709556 The vehicle will turn over but does not go into gear. With all emergency systems lighting up. When vehicle was runnin...
#11709033 When coming to a stop at a stop light or stop sign sometimes the car will stall and the automatic stop/start will tur...
#11709049 Unknown / Check engine lights came on, and then a warning saying stop safely, the engine will shut down soon, now it ...
#11708868 When I first purchased my car, for some reason it kept starting, and then the engine would turn off in the middle of ...

Recent Complaints for the 2018 JEEP COMPASS

#11715823 AIR BAGS The contact owns a 2018 Jeep Compass. The contact stated that while driving at 25 MPH, the vehicle stalled with the e...
#11715823 ENGINE The contact owns a 2018 Jeep Compass. The contact stated that while driving at 25 MPH, the vehicle stalled with the e...
#11715790 UNKNOWN OR OTHER Hello my truck is having issues stalling, noise like grinding, rattling, or some kind of clunking sounds especially d...
#11713897 ENGINE AND ENGINE COOLING The contact owns a 2018 Jeep Compass. The contact stated that a month after the vehicle was purchased, the vehicle st...
#11712993 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING I was driving up a hill and coming to a light. Another car was asking the turn at the light. I let off the gas to sl...
Check any vehicle history by VIN - Free vehicle history report