NHTSA Complaint #11477801 — 2017 MAZDA CX-3

THIS IS A FUEL PUMP PROBLEM. P/N PELL - 1335ZA. OTHER NUMBERS ON THE LABEL ARE 16.12.22 AND H00073961. I AM IN POSSESSION OF THE FAULTY PART. WE WERE TRAVELLING AT HIGHWAY SPEED ON ROUTE 1 IN DELAWARE. THE CAR STALLED IN THE MIDDLE LANE AND WE ALMOST MADE IT TO THE SHOULDER. MY HUSBAND, 70, HAD TO PUSH IT THE SHOULDER. IT WOULD NOT RESTART. WE HAD MY 95 YEAR OLD MOTHER IN LAW IN THE CAR. THE TEMPERATURE WAS CLOSE TO 100 DEGREES THAT DAY AND SUNNY. WE WERE VERY CONCERNED FOR HER. WE CALLED 911 AND A STATE TROUPER CAME IN ABOUT 20 MINS. HE TOOK MY HUSBAND TO GET A A FEW GALLONS OF GAS AND THE CAR STARTED. BEFORE THE STALL, WE HAD ENOUGH GAS FOR 39 MILES. WE DID NOT RUN OUT OF GAS. THIS HAPPENED ONCE BEFORE ABOUT SIX MONTHS EARLIER ON A LESS BUSY ROAD AND I WAS ABLE TO RESTART IT SO I DID NOT FRET ABOUT IT THAT TIME AND THOUGHT IT WAS JUST A QUIRKY THING. WE MADE IT HOME WITHOUT FURTHER INCIDENT. WE BROUGHT IT TO THE MECHANIC LOCALLY FOR REPLACEMENT OF THE FUEL PUMP. HE VERIFIED THE PROBLEM WITH HIS DIAGNOSTIC EQUIPMENT. THE CHECK ENGINE CODE FOR THE EVENT WAS P0192. TOTAL COST OF REPAIR WAS $900.00. THERE IS A CURRENT FUEL PUMP RECALL ON MAZDAS BUT IT STARTS WITH THE MODEL YEAR 2018. MINE IS A 2017 BUT THE PROBLEM APPEARS TO BE THE SAME! THE COMPONENT IS IN MY POSSESSION BUT NO OTHER PARTIES, BESIDES THE MECHANIC, HAVE EXAMINED IT.