NHTSA Complaint #11477505 — 2016 CHRYSLER TOWN AND COUNTRY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11477505
Vehicle	2016 CHRYSLER TOWN AND COUNTRY
Component	ELECTRICAL SYSTEM
Date of Incident	July 18, 2022
Date Filed	August 4, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Rear side passenger doors. At times they do not work remotely or manually. They go into a lock position and there are no means of opening them. If there are passengers in the vehicle, they are locked inside without any means to get out those doors. At the present time on my vehicle, one is working and the other is in a lock position. I am calling the dealer today to set up an appointment to resolve. This is a very serious problem if someone was to have passengers and have to exit the vehicle through those doors quickly, or are not able to climb out the front or back doors, I feel could lead to a liability or lawsuit against the manufacturer.

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