NHTSA Complaint #11477499 — 2020 TESLA MODEL X

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11477499
Vehicle	2020 TESLA MODEL X
Component	SEATS
Date of Incident	July 31, 2022
Date Filed	August 4, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I got two issues with seats: Driver seat issue: I parked my car to charge at a supercharger. I reclined all the way back to relax. After completing the charging, I tried to move the driver seat back to its position, the seat wouldn’t move. I tried moving forward and back, it doesn’t move. I complained to Tesla twice, they couldn’t fix the issue. Rear seat issue: I got rear seat restraints at fault error thrice. I took it to service center, they mentioned that they are investigating the error for the past two years. The don’t have fix for this issue.

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