NHTSA Complaint #11477389 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated while the vehicle was parked, it inadvertently started rolling while the engine was not running. The contact's wife was in the vehicle while rolling. The contact attempted to stop the vehicle; however, he was stuck between the driver's door of the vehicle. The vehicle crashed into another vehicle and damaged its front bumper because the nearby vehicle was backed in at the parking lot. The driver's door was bent up to the front fender and the passenger door was damaged, in addition, to the possible front driver-side fender. There were no warning lights illuminated. The air bags were not deployed. There were no police on the scene, or report filed. The contact was taken to the emergency by a family member. The contact also damaged his eyewear. The contact left and right heels were scraped, along with bones damages, the right, and left leg shingles, and the right eye. The contact received medical treatment for his eye and legs and both heels. The contact still receives medical treatments. The failure was related to the recall of NHTSA Campaign Number 22V413000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 104,000.