NHTSA Complaint #11476993 — 2022 THOR MOTOR COACH ARIA

Manufacturing defect renders driver and passenger seat belts non-functioning; fails to meet the minimum safety standards. Owners purchased 22 Thor Motor Coach Aria A Regent from Lazydays RV in Seffner, Florida with an in-service date of 26 May 2022. One driver noticed that the seat belt was too tight, and could not comfortably fasten it. On or around 4 July 2022, another driver and owner was unable to fully fasten the seat belt as it was too tight unless the driver moved the seat back; but with the seat moved back, such driver could not safely reach the pedals or the dash. Seat belt will not extend to allow comfortable use, driving, access to the dash, or safe application of the pedals. Owners contacted Lazydays RV about this issue, and was instructed to simply not wear a seat belt. The Owners, finding this answer unacceptable, persisted. Lazydays RV eventually located seat belt extenders, which were then ordered at a cost to the Owners of $55.88. The seat belt extenders have not been installed as of the date of this complaint, but the Owners find this defect unacceptable.