NHTSA Complaint #11476672 — 2022 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11476672
Vehicle 2022 TESLA MODEL S
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

This is regarding the turn signal controls on the 2022 Tesla Model S requiring users to take their focus off the road at best and being difficult/impossible to use in many situations at worst. In order to turn on a blinker, instead of physically actuating a stalk like on virtually all other cars, the user has to find and press at a certain place on the steering wheel. There is no physical button to feel for, so one has to look down at the steering wheel to find the button. If one tries to feel around for it, they risk the chance of initiating the wrong signal, since they're flat, capacitance buttons. I've had several incidents where I was unable to turn on my blinkers because the wheel had been rotated and the arrows were not only way out of their normal location, but they were also confusingly reversed in direction. Instead of focusing on looking for pedestrians, watching other traffic, and properly starting the turn and/or exiting the roundabout, I have to focus on finding the turn buttons and figure out which one I need to use (since they're both facing the opposite direction in that wheel orientation). Other incidents include turning on the wrong indicator when the wheel is rotation half way around, and not being able to find the indicators quickly enough to activate them in emergency situations (like when an ambulance appears and I need to quickly turn them on to pull to the side of the road). Finally, unlike physical stalks, they give no physical indication of when they turn off, so they are often left on when the computer isn't smart enough to turn them off automatically, or when I don't think they're turning off properly, I press the button again to toggle it off only to have it turn off an instant earlier, causing me to turn on the signal again and possibly confusing other drivers. I've never had any of these issues with regular turn signal stalks in other cars, and this new design does not offer any visible benefits.

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