NHTSA Complaint #11476668 — 2016 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11476668 |
| Vehicle | 2016 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
I was driving and experienced a sudden loss of power, the engine siezed without any warning lights or symptoms and I lost brake assist, and power steering instantly. I barely managed to pull off the road. A few months ago I had an oil change and when I got it back it had a sound like new gears that aren't worn in. It appeared as though they had switched my oil pump out but they insisted nothing was performed other than a computer flash and an oil change. I believe the 2.4l i4 engine has a similar issue to the older version under recall. Had I been travelling on faster road, curve or adverse conditions this could have been much more dangerous. I had it towed to the dealership right away, they told me 3 weeks for diagnosis, it has currently still not been looked and and is sitting where the tow truck left it. There are no codes stored in the computer, there wasn't a light or warning of any kind, it was very sudden and even at low speed I struggled to stop and get out of traffic and I am trained to react to such incidents and very experienced.
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