NHTSA Complaint #11476441 — 2005 TOYOTA TACOMA

Rusty Frame Issue Toyota Tacoma had a warranty enchantment program that expired in 01/31/2019 . I took the Tacoma July 18 2022 to the dealership for regular maintenance and they told me “THE TECH NOTICED 2 LARGES HOLES IN THE FRAME WHICH IS GOING TO COMPROMISE THE STRENGTH OF THE FRAME”. When I asked why they didn’t change the frame during the inspection back in 2015 if they knew it was going to be a problem. They refused to give a good answer. I took the Tacoma to the dealership back in 2015 for a frame inspection the nonprofessional inspector chose not change the frame. I contacted Toyota Motor Sales USA and basically was told they couldn’t do anything because the warranty enchantment program already expired. I understand that the warranty enchantment program has expired but I don’t understand how I have full responsibility when I did my part as the customer by taking my Tacoma during the time window of the warranty enchantment program. This is not safe for me, my family of the citizens. I believe there are going to be many more Toyota pickups with this problem.