NHTSA Complaint #11476381 — 2018 RAM 1500

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11476381
Vehicle 2018 RAM 1500
Component BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

I am having an issue with the radio screen on the vehicle is delaminating. This isn't repair able buy putting a new screen or screen protector on. the only thing is to replace the radio. the radio has the reverse camera connected to it and the radio controls the heating and AC. the radio also controls or changes settings in regards to electric brakes for trailers as well as lighting and etc. This is a major safety concern as when the delamination gets to the point of full delamination it tends to short the radio out. Shorting the radio out can cause the AC and heating which in the current weather climates becomes dangerous to be in. (heat stroke, frost bite, etc). the reverse camera also would be disabled which can be a potential danger to anything in rear of vehicle that isn't seen in the mirrors. Also a device shorting out also can cause fire. FCA is aware of the issue and is only replacing vehicles under the original 36,000 warranty. for everyone else it is Over $1,800 closer to $2,500 to have issue fixed that should be a recall issue.

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